Our Promise to Our Patients
Ozanam Charitable Pharmacy’s staff, volunteers and board of directors has a mission to serve the needs of our community and we make the following promises to you:
We promise to treat you with respect, dignity and courtesy.
We promise to help you to the best of our abilities.
We promise to form a helpful partnership with you and your physician.
We promise that if you meet eligibility requirements, your prescriptions are free. There is no co-pay.
We promise that our pharmacists have many years of experience and will take great care to fill your prescription accurately.
Ozanam Charitable Pharmacy is open four days a week and we are a volunteer driven organization, so please be patient as we fill your medications. Most prescriptions will be available for pick up within two business days. This means that if you drop off a prescription on Thursday at 6pm, our pharmacy will not begin processing it until Monday morning. Your medication will be ready for pick up by 2pm Wednesday. PLEASE ALLOW 2 BUSINESS DAYS AFTER DROPPING OFF A PRESCRIPTION BEFORE CHECKING TO SEE IF IT IS READY. To ensure that you do not run out of your medication, please order your refill 7 days before you take your last dose.